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About Us

Learn about Pinwheel Pets and our values

Welcome to Pinwheel Pets!

Hello, I’m Karl Reilly, the proud founder and owner of Pinwheel Pets. I am passionate about providing exceptional dog walking and pet sitting services to the wonderful residents of Runcorn, Cheshire. I’m a Runcorn local myself who has owned a variety of pets in my time from dogs to fish and even an Owl! My journey began in Lockdown, initially trying to help neighbours by walking their dogs.

By providing a consistently professional, friendly and reliable service, word of mouth spread fast and demand grew rapidly, thus Pinwheel Pets was born! We’re not a large company and we’re not looking to take over the world. We’re just local people who are 100% committed to providing a high quality service to pets and their owners. 

There is nothing more important than knowing your pet is in safe hands while you’re away or at work, and that’s where we come in… We provide a practical, fun and unique experience for pets and their owners, giving you the peace of mind that your pet is well cared for, leaving you with the opportunity to relax during your work day, or sleep soundly while you’re away from home.

If you would like to learn more, read on to learn about our values and why you should choose us to care for your pet, or CLICK HERE to get in touch now!

Caring for your pets, and the environment

At Pinwheel Pets, were dedicated to two things: Your pets, and the environment.

Air Pollution

Air pollution is a serious problem that impacts everyone’s lives, including our pets. We spend a lot of time in the great outdoors with your dogs and we want them to experience the best air quality available to them for the good of their health. Which is why unlike other dog walking business’ we don’t use gas guzzling vehicles!

Reuse & Reduce

If we all try our best to reduce our waste, there will be less waste for everyone else to deal with later on down the line. That’s why we bring our own pop up water bowls and reusable water bottles on our dog walks instead of buying one time use plastic bottles.

Recycled Products

Recycling helps the environment by reducing pollution and conserving natural resources. Our contracts and related paperwork is printed exclusively on 100% recycled paper, and we aim to go fully paperless by 2024!


Imagine how much better the place we live in would be if every person picked up at lease one piece of litter each time they walked a dog. This is exactly what we aim to do. Maybe one day we will have no litter to collect, but until then were doing our part, one walk at a time.

Ways we’re staying carbon neutral:

  • We only only us 100% bio-degradable poop bags
  • Unlike most other dog walkers, we don’t use environmentally damaging vehicles
  • All our paperwork is printed on 100% recycled paper
  • We have plans in place to go fully paperless by 2024
  • All products we purchase, from poop bags to dog treats, are sustainably sourced
  • It’s our policy to try and pickup at least one piece of litter per dog walk

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Why Choose Us?

We understand that your pets hold a special place in your heart, and we strive to offer a service that meets the high standards and expectations of caring pet owners. Whether you lead a busy professional life, have demanding family commitments, or simply need an extra helping hand, Pinwheel Pets is here to make your life easier and your pets’ lives happier.

  • Exceptional Customer Service

    We value our clients and their beloved pets, and our commitment to outstanding customer service is at the forefront of everything we do. From the initial consultation to the daily care of your dogs, we ensure clear, open communication and flexibility, to meet your specific requirements.

  • Experienced and Trustworthy

    With years of experience in dog handling and care, you can trust us to provide a safe and comfortable environment for your pets. We are fully insured and have undergone professional training to handle a variety of breeds and temperaments. Rest assured that your furry friends are in capable and caring hands.

  • Safe and Secure

    Your pets safety is our top priority. We adhere to strict safety protocols during walks and outings, and we ensure that all dogs are secured on leashes at all times. We also make sure to handle any medical needs or emergencies with utmost care and attention.

  • Tailored Services

    We recognize that each dog is unique, and their needs vary. Our services are tailored to accommodate individual requirements, including different walking durations, playtime preferences, and feeding schedules. We take the time to understand your pets' personalities, ensuring a comfortable and enjoyable experience for them.

  • Economically Friendly

    We are committed to minimizing our ecological footprint and promoting sustainable practices in every aspect of our services. From using biodegradable waste bags during dog walks to using planet friendly modes of transport, we prioritize the well-being of our planet as well as your pets.

Join our Community

We invite you to join our community of loving pet owners who have found peace of mind and a trusted partner in Pinwheel Pets. Explore our website to learn more about our services, read testimonials from satisfied clients, and get in touch with us to discuss how we can meet your dog walking and sitting needs.

Step 1

Get in touch

Call, message or fill in our online contact form below. Tell us about your pet and what you're looking for.

Step 2

Meet and greet

We'll come over to meet you and your pet. This is a great opportunity to make sure we're a good fit for you and your pet.

Step 3

You're all set!

Once the relevent paperwork has been filled out you can start taking advantage of our services right away!

book your
pet in today!

Get in touch to book your FREE Meet & Greet session.

These tend to take less than an hour and give us a chance to get to know each other. Should you wish to take up our services we can fill in any required paperwork and you will be immediately covered by our insurance, meaning you can start taking advantage of our great services right away!